Frequently Asked Questions

17 ? Can I cancel or modify my hotel booking + −

نعم، وفق سياسة الفندق، ونوضح الشروط دائمًا قبل التأكيد

18 ? Do you have seasonal hotel offers + −

Yes, we offer special discounts during Umrah and Hajj seasons

19 ؟ Do the packages include transport and accommodation + −

Yes, all our packages include transport and accommodation as requested

20 ? Does the tourist visa allow visiting Makkah and Madinah + −

Yes, except for non-Muslims, who can visit all cities except the Holy Mosques

21 ? What is the cost of Hajj from Yemen + −

It varies depending on the program (air or land), accommodation, and services. Official prices are announced at the start of the season.

22 ? Are the Hajj trips overland or by air + −

We offer both land and air options, with reliable transport services in all cases.

23 ? Can Yemeni pilgrims travel from external airports + −

Yes, coordination is possible for departures from airports such as Aden, Seiyun, or neighboring countries depending on official arrangements.

24 ? Are meals and camps provided in Mina and Arafat + −

Yes, our packages include full meals and air-conditioned camps based on Saudi-approved classifications.